Privacy policy

Flourish Landscaping is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us.

1. Information we collect

We may collect and process the following personal information:

Contact details – Name, email address, phone number, and postal address.
Enquiry details – Information you provide when contacting us for services or consultations.
Transaction details – Payment and invoicing information for completed services.
Website usage data – Cookies, IP addresses, and browsing activity for analytics purposes.

2. How we use your information

We use your personal information for the following purposes:

To respond to enquiries and provide requested services.
To process payments and issue invoices.
To send updates, promotions, or newsletters (only with your consent).
To improve our website and customer experience through analytics.
To comply with legal obligations and protect against fraud.

3. Data sharing and security

We do not sell, rent, or share your personal data with third parties except in the following circumstances
:

With trusted service providers (e.g., payment processors, IT support) who assist in delivering our services.
When required by law or regulatory authorities.
To protect our legal rights and prevent fraudulent activity.

We implement appropriate security measures to safeguard your data from unauthorised access, misuse, or loss.

4. Your data rights

You have the following rights regarding your personal data:

Access – Request a copy of the personal data we hold about you.
Correction – Ask us to update or correct inaccurate information.
Deletion – Request the removal of your data where applicable.
Objection – Opt out of marketing communications at any time.
Restriction – Limit how we process your data in certain circumstances.

To exercise any of these rights, please contact us using the details below.

5. Cookies and website tracking

Our website uses cookies to enhance user experience and analyse visitor behaviour. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

6. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: hello@flourishlandscaping.co.uk
Phone: 07738178091
Address: 4 Egmont Avenue, Surbiton, Surrey KT6 7AU

7. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: 30/11/2024

By using our services or visiting our website, you agree to the terms of this Privacy Policy.